Meet Our Key Players
Don McGrath
President & CEO
With over two decades of leadership in the tech industry, Don McGrath founded Trivail with a mission to deliver high-impact technology solutions backed by integrity, accountability, and client success. As President and CEO, Don brings a unique blend of strategic vision and hands-on experience, overseeing innovation across software development, infrastructure management, and enterprise systems integration.
Robert Mullen
Director of Acumatica ERP
Services
Robert Mullen brings over 39 years of experience across manufacturing, field service, and distribution, with deep expertise in accounting, inventory, and operations management. With 37 years in ERP implementation, he has led successful rollouts of systems including Microsoft Dynamics SL and GP, Made2Manage, E2, M1, and Acumatica. Backed by a Bachelor’s in Accounting and an MBA, Robert combines strategic insight with hands-on experience to deliver scalable, results-driven ERP solutions.
Mike Davis
Director of custom
enterprise solutions
A full-stack jack of all trades software developer with over 15 years of professional experience in the tech industry. Possesses a deep understanding of design with an emphasis on security, efficiency, and usability.
Nicole Mavraganis
Director of Operation &
Executive Assistant
Nicole Mavraganis brings over 11 years of experience in operations and executive support, known for her sharp attention to detail and unmatched organizational skills. She thrives on new challenges and collaborative teamwork, bringing structure and reliability to everything she touches. As Director of Operations, Nicole ensures the business runs as smoothly and efficiently as the networks the company supports.
Jonathan Emery
Customer success mngr
Acumatica Consultant
Jonathan Emery brings nearly two decades of experience spanning manufacturing and technology, offering a unique perspective on customer success. After spending 12 years in manufacturing—including serving as Estimating Manager for a leading global machine shop—he transitioned into software customer success, where he has helped organizations ranging from small garage operations to NASA maximize their technology investments. Jonathan bridges the gap between operations and technology to deliver practical solutions that drive efficiency and build lasting customer relationships.
Justin Utesch
Senior Software Engineer
Justin Utesch brings a unique blend of software engineering expertise and deep knowledge of the Foodservice Equipment & Supplies (FES) industry. With more than 15 years of experience, he has developed a strong understanding of the operational challenges faced by distributors and service organizations.
Specializing in enterprise integrations, Acumatica customization, and software development, Justin focuses on bridging the gap between business operations and technology by building solutions that connect critical business platforms and streamline complex workflows.
Tyler Carlson
Senior Engineer
Tyler is a Senior Engineer focused on Managed Services and Network Operations. Known for his reliability and dedication, he does whatever it takes to keep systems running smoothly—monitoring performance, resolving issues, and ensuring clients experience consistent, dependable service