Terms of Service for SMS Communications
Effective Date: 08-01-2026
By opting in to receive SMS messages from Trivail LLC (“Company,” “we,” “our,” or “us”), you agree to these SMS Terms of Service.
1. SMS Program Description
By providing your mobile phone number and consenting to receive text messages, you authorize Trivail LLC to send you SMS messages related to:
- Customer service communications
- Appointment scheduling and reminders
- Project updates and status notifications
- Estimates, proposals, and quote follow-ups
- Delivery and service notifications
- Account-related communications
- General business communications regarding products and services
2. Consent
Participation in our SMS messaging program is voluntary. By opting in, you represent that you are the authorized user of the mobile phone number provided and consent to receive text messages from Trivail LLC.
Consent to receive text messages is not a condition of purchasing goods or services.
3. Message Frequency
Message frequency may vary depending on your relationship with our company, active projects, service requests, appointments, and communication preferences.
4. Message and Data Rates
Standard message and data rates may apply according to your wireless carrier plan. [Company Name] is not responsible for any charges imposed by your mobile carrier.
5. Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive SMS communications from us unless you re-enroll.
6. Help and Support
For assistance, reply HELP to any SMS message or contact us at:
Phone: (312) 900-0525
Email: support@trivail.com
Website: https://trivail.com
7. Privacy
We respect your privacy and will use your information in accordance with our Privacy Policy. We do not sell or share your mobile phone number with third parties for their marketing or promotional purposes. Information collected through our SMS program is used solely for business communications and customer service purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors and service providers that support the delivery of our text messaging services.
8. Service Availability
SMS message delivery is subject to effective transmission by your wireless carrier. We do not guarantee that messages will be delivered successfully or within a specific timeframe.
9. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on our website and will become effective upon posting.
10. Contact Information
If you have questions regarding these SMS Terms of Service, please contact:
Phone: (312) 900-0525
Email: support@trivail.com
Website: https://trivail.com
By opting into our SMS messaging program, you acknowledge that you have read and agree to these Terms of Service.